Red Rock Ranch

Cancellation Policy

The Red Rock Ranch family is always so excited to open the ranch back up every spring. Cancellation is the last thing on our minds as the gates swing open. No one wants to think about cancellations. Red Rock staff promises we will work very diligently to accommodate our loyal ranch guests. Regrettably, after the 2020 guest season, we realized that cancellations are a real business challenge. We have updated and clarified our cancellation policy in order to sustain the ranch and to ensure the ranch will remain open to serve our guests for generations to come.
To make a reservation, Red Rock Ranch (“RRR”) requires a 35% per booking deposit. Deposits are non-refundable. Deposits may be transferred to the following year if RRR is notified in writing sixty (60) days prior to your confirmed stay that you wish to make such a change in your reservation. Transfer of deposit is subject to availability and to the reasonable discretion of RRR. Deposits are non-refundable and non-transferable for any cancellation made less than sixty (60) days prior to date of your scheduled arrival. Credits will not be allowed for shortened stays, deleted rooms, or absences during your stay.
Due to the limited number of accommodations available and the distance of the ranch from population centers, it is impossible to fill vacancies on short notice. If you cancel less than 60 days from your arrival date and we are unable to fill your cabin(s), you will be responsible for 100% of the base reservation cost as well as the deposit. This is our policy, irrespective of the reason a guest needs to cancel, whether it is illness, travel difficulties, family emergency, or any other cause. For that reason and others identified below, we strongly encourage the purchase of “cancel for any reason” travel insurance (including medical and evacuation insurance). This insurance typically covers any costs incurred by you as a result of cancellation of your trip, whether due to your circumstances, or RRR’s. If interested, please contact Dude Ranchers Association website for further information.
If RRR cancels a reservation for any reason reasonably within its control, a full refund of the deposit will be given. However, in such cases RRR will not be responsible for any additional costs incurred, such as airline tickets, hotel rooms, equipment, medical expenses, etc.
In the event that RRR must cancel a reservation as a result of an occurrence of force majeure, including acts of God; fire; flood; explosion; extraordinary and destructive weather conditions directly affecting RRR’s ability to safely provide lodging or activities; acts, laws, orders or restraint of government; pandemic or outbreaks of sickness or disease; terrorism, war, sabotage or vandalism; accident, civil disorder or riots within the RRR’s operating areas or directly affecting RRR’s performance; or any other circumstances beyond RRR’s control, no refunds will be provided

Prices are subject to change. Protect yourself from any stress by purchasing travel insurance here!